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Customer Success Story Of


Manage Continuous Improvement and Quality Standards Digitally in the Manufacturing and Chemical Industry

A global player in the tire and construction reinforcement as well as composite technologies markets, KordSA manufactures and supplies nylon and polyester industrial yarns, fabrics, and single end cords for tire, mechanical rubber goods, webbing, rope, and cordage markets.

Reinforcing 1 out of every 3 automobile tires and 2 out of every 3 aircraft tires in the world with its tire reinforcement technologies, Kordsa is now in a position to reinforce landing tracks of those aircrafts with its construction reinforcement technologies, and aircraft fuselage, engine and wings with its composite technologies.


Quality was (and still is) an important part of Kordsa USA operating in Chattanooga Tennessee.

Company was complying with varying standards and ISO is one of them. Needed a system for managing their quality standardizations.

  • Compliance was taking place on office paper and Microsoft Office software products depended on other tasks or activities.
  • These tasks and activities were not being logged and tracked digitally.
  • Information was simply scattered in different departments and team members.
  • Quality document management, customer complaint management, Corrective And Preventive Action (CAPA) and other compliance related tasks were being executed in different environments.
  • There was a need for a centralized system to manage and track all tasks from.
  • Needed an integrated business platform that includes all the assignments, tasks and activities regarding ISO and regulation compliance processes.

#qdms & eba


+The QDMS system was deployed to address daily and complex operational activities for compliance.
The QDMS solution provides a very flexible environment that can be further configured as needed.

+eBA was configured to help effectively manage the workflows associated with quality related operations.

Time to Implement


*once all data/requirements have been received



Increased efficiency in managing quality related business operations


Abled to accurately capture quality assurance data across all areas


Provided an audit trail of quality assurance, compliance transactions and quality documents to increase accountability and effectiveness of staff


Facilitated of passing annual inspections of ISO and other regulatory inspections